This Privacy Policy explains how TINKRR (“TINKRR”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you use our website, applications, and services (collectively, the “Service”).
This policy is intended to comply with the Personal Data Protection Act 2012 (PDPA) of Singapore.
“Personal data” means data about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access.
- Account information (e.g. name, email address, login identifiers).
- Profile and settings you choose to provide in the app.
- User content you create, upload, store, or submit (e.g. notes, journal entries, dashboards, custom categories, files, images).
- Payment and transaction metadata (if you purchase a subscription or paid feature).
Note: payment card details are handled by our payment provider and are not stored by TINKRR. - Usage and device information (e.g. IP address, browser type, device identifiers, approximate location, pages visited, feature usage, crash logs).
- Communications (e.g. emails or messages you send to support, feedback, bug reports).
- When you create an account or sign in to the Service.
- When you use features that store or generate content.
- Automatically through cookies and similar technologies (see Section 10).
- When you contact us for support or send feedback.
We may use your personal data for the following purposes:
- To provide, operate, maintain, and improve the Service.
- To authenticate users and secure accounts.
- To store and display your content and settings across devices.
- To process payments and manage subscriptions (if applicable).
- To communicate with you about updates, security notices, and support matters.
- To monitor and improve performance, reliability, and user experience.
- To prevent fraud, abuse, and unauthorized access.
- To comply with legal obligations and enforce our Terms of Use.
Under the PDPA, we generally collect, use, and disclose personal data with your knowledge and consent, unless an exception under the PDPA applies.
By using the Service and providing your personal data, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.
You may withdraw your consent at any time by contacting us (see Section 13). If you withdraw consent, we may not be able to provide some or all parts of the Service.
We do not sell your personal data.
We may disclose your personal data to:
- Service providers that help us operate the Service (e.g. hosting, databases, analytics, email delivery, customer support, payment processing).
- Professional advisers (e.g. lawyers, auditors) where necessary.
- Authorities if required by law, court order, or regulatory request.
- Business transfers if we are involved in a merger, acquisition, financing, or sale of assets (your data may be transferred as part of that transaction).
Your personal data may be processed or stored outside Singapore, depending on the location of our service providers (for example, cloud hosting and databases).
Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the recipient provides a standard of protection comparable to that under the PDPA.
We retain personal data for as long as it is reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your account and associated data. Some data may be retained where required by law or for legitimate business purposes (e.g. fraud prevention, audit logs, billing records).
We take reasonable security measures to protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.
However, no method of transmission over the internet or electronic storage is completely secure. You use the Service at your own risk.
We may use cookies and similar technologies to operate the Service, remember preferences, improve performance, and understand usage patterns.
You can control cookies through your browser settings. Disabling cookies may affect some parts of the Service.
If we use third-party analytics tools (e.g. to measure traffic and feature usage), those providers may collect information such as IP address, device identifiers, and usage events.
The Service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13.
If you believe a child has provided personal data to us, please contact us and we will take steps to delete the information.
Subject to the PDPA, you may have the right to:
- Request access to your personal data in our possession or control.
- Request correction of inaccurate or incomplete personal data.
- Withdraw consent for collection, use, or disclosure of your personal data.
- Request deletion of your account (where applicable).
We may need to verify your identity before processing your request. We may also refuse or limit a request where permitted under the PDPA.
If you have questions about this Privacy Policy, or would like to make a request regarding your personal data, please contact us at:
Email: litentang@gmail.com
Subject line: “Tinkrr Privacy Request”
We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date and may provide additional notice within the Service.
Your continued use of the Service after the changes take effect constitutes your acknowledgment of the updated policy.